SUPPORT
FAQ
If I need technical advice, is there someone I can speak to?
For technical issues, please use the contact form for support services. A member of staff will reply to your query as soon as possible.
FAQ
What do I do if the content I want isn't working?
For us to resolve technical issues, please contact our support team. To help us do this, we will need to know the content title, type of device, and error you are experiencing.
FAQ
Why can't I access the books on your site? Is there anything I need to get?
If you can't access the book, it might be that you don't have Adobe Digital Editions. Install a copy and try again.
FAQ
It looks like the book I want isn't working. What do I do?
Our content is designed to work across most devices, however, if you are having trouble accessing the title you want, we will need to speak with you directly. Contact our customer service team to get help resolving this problem.
FAQ
I want to cancel. How do I do this?
Customers can cancel at any time by contacting one of our customer service representatives at 1-844-401-8258 or by completing the online form. No questions asked, no hassle.
FAQ
What happens if I cancel my membership but you have still charged me?
Once a membership is cancelled an email is sent to confirm we acknowledge this. You will retain access until the period your subscription covers has expired. If you are billed after this point, please contact our customer service team who will be happy to help.
FAQ
If I want to speak to a member of staff, what do I do?
Not finding the answers you need? Speak to a member of staff on 1-844-401-8258 or email us on support@clubsfit.com.